Shipping policy

SHIPPING POLICY

At Snabitty, we aim to make every delivery smooth, transparent, and timely. Please review our shipping policy below.

Shipping & Processing

We partner with Shiprocket to deliver across India through trusted courier partners such as DTDC, Blue Dart, Shadowfax, Amazon Shipping, and others.

Most orders are processed within 1–2 business days. During high order volume, processing may take slightly longer. Shipments may not move on weekends or public holidays.

Once your order is shipped, tracking updates are shared through email and/or WhatsApp via Shiprocket or the assigned courier partner.

While we can raise escalations on your behalf, we do not directly control courier operations, route decisions, delivery attempts, or final delivery timelines.

Shipping Rates & Delivery Timeline

Shipping charges are calculated and displayed at checkout.

Estimated delivery timeline:
Standard Delivery: 5–8 business days

Delivery timelines may vary depending on your location, courier availability, weather, logistics disruptions, serviceability, public holidays, or other factors beyond our control.

Delayed, Stuck, or Incorrect Tracking

If your order is delayed, marked as delivered but not received, or shows no tracking update for more than 3 business days, please contact us at hello@snabitty.com with your order number.

We will raise an escalation with Shiprocket or the courier partner and keep you informed of the update. We will do our best to assist, although final delivery completion depends on the courier network and serviceability.

Shipment Confirmation & Tracking

Once your order ships, you will receive a shipment confirmation email or message with tracking details. Please allow up to 24 hours for the tracking link to become active.

Damaged or Lost Packages

We take care in packing every order.

If your order arrives damaged, please email hello@snabitty.com within 48 hours of delivery with your order number, photos or a short video of the product, and photos or a video of the packaging.

We will review the case and work with Shiprocket or the courier partner to resolve the issue. Where applicable, this may include a replacement as per our Return & Replacement Policy.

While Snabitty is not directly responsible for courier handling, we take responsibility for helping ensure that you receive what you ordered in good condition.

International Shipping

We currently do not ship internationally.

Returns and Replacements

Please refer to our Return & Replacement Policy for information on damaged, defective, or incorrect products.

Contact

For shipping or delivery questions, contact us at hello@snabitty.com.